1. Information We Collect
When you request a booking, we may collect your name, email address, phone number, selected service, preferred date and time, service address, and IP address.
When you use the contact form, we may collect your name, email address, subject, message, and IP address.
2. How We Use Information
We use submitted information to respond to enquiries, process and confirm service requests, provide customer support, and protect the website from spam or abuse.
3. Security and Spam Prevention
Technical information such as IP addresses may be used for rate limiting, fraud prevention, security monitoring, and automated spam filtering.
4. Information Sharing
We do not sell personal information. Information may be shared only with service providers when reasonably necessary to operate the website, communicate with customers, or comply with legal obligations.
5. Data Retention
Booking and contact information may be retained for business records, customer service, security, and legal requirements. Unnecessary spam submissions may be deleted or archived.
6. External Services
The website may use third-party services for website functionality, live chat, fonts, icons, or other technical features. Those providers may process technical data according to their own policies.
7. Contact Us
For privacy questions or requests, contact us at support@tintandshines.com or +1 (945) 200-7833.